How to Reconnect Your Smart Postpaid Plan

Why is my Smart Postpaid or Infinity account redirected?

If your Smart Postpaid or Smart Infinity usage exceeds your credit limit or if you have an overdue balance, Smart will temporarily limit your outgoing services, including calls, texts, and mobile internet. This temporary redirection helps you better manage your expenses.

How do I restore my full services?

Simply settle your outstanding balance to lift the redirection and restore full access to your services. Once your payment is processed, you’ll enjoy uninterrupted connectivity again.

For your convenience, you can pay your bill online. Visit our Payment Channels help article to explore easy and secure payment options.

Need help?

Feel free to chat with us via the verified Smart Communications, Inc. Facebook page for assistance.