Why Are My Roaming Charges Higher Than Expected?

There are agreements between all carriers that dictate how much is charged for customers who travel into different areas.

• The agreement between the different carriers varies by carrier and country.
• What one carrier charges travelers in one country may be different in another country.

Prices may vary depending on which country and partner provider your account is connected to.

Note: Account redirection will not be prevented in case of usage upsurge (usage more than the credit limit) while roaming.

To avoid untimely redirection while roaming, a temporary increase in Credit Limit can be requested, subject to Credit approval.