How to Check Your Smart Prepaid Load Balance and Subscriptions

Smart Prepaid, Smart Bro, Smart Bro Home WiFi, and TNT subscribers can conveniently check your remaining load balance and active subscriptions through the following ways:

For Smart Prepaid, TNT, and Bro Prepaid subscribers:

• Dial *123#, choose Bal:Svcs, and select Balance.
• Log in to the Smart App. On the Home Page, click the Check Usage button.
• Log in to My Smart at my.smart.com.ph to check your balance regularly online. You must register and link your account.
• Log in to the MyPLDTSmart App, and the overview screen will show the account balance. 

For Smart Bro Prepaid Home WiFi subscribers:

• Log on to the Smart App and go to the Usage page.
• Log in to the Smart App. On the Home Page, click the Check Usage button.
• Log on to the Smart Bro Prepaid Home WiFi dashboard.

Note: Balance Inquiries via *123#, GigaLife App, MySmart Web, MyPLDTSmart App, and Smart Bro Prepaid Home WiFi Dashboard are free of regular load and data charges.

To know more, you may also contact us through our official Facebook page.