Changing networks and even just SIMs used to be a cumbersome process because of all the tedious tasks that came with updating your number. Fortunately, Smart has now made it possible for mobile users to upgrade their physical SIMs to its new prepaid eSIM while keeping their current numbers.
Even non-Smart subscribers can make the switch to Smart Prepaid and upgrade their physical SIMs to an eSIM while keeping their existing numbers, thanks to MNP or Mobile Number Portability.
Whether you’re a current Smart user or a non-Smart subscriber, upgrading to a Prepaid eSIM is easy. Just follow these steps!
Current Smart subscribers
- Visit any Smart Store nationwide to apply.
- Present the following requirements:
- A valid government ID
- The existing physical SIM you want to upgrade
- Valid email address
Your email address is where the Smart eSIM QR will be sent.
The store frontliner will guide you through the process.
- Once your upgrade is approved, settle the payment at the store.
- Receive the QR code of your new eSIM via email.
- Scan the QR using your eSIM-compatible smartphone to activate.
Non-Smart subscribers
- Request for Unique Subscriber Code (USC) from current network provider.
- Visit the nearest Smart Store to apply for porting to Smart Prepaid.
- Fill out the necessary Smart forms and present the following requirements:
- Current non-Smart SIM/Mobile number
- Unlocked eSIM-capable device
- Valid Government ID
- Valid email address
Your email address is where the Smart eSIM QR will be sent.
- Once approved, a temporary Smart SIM will be provided for you to activate and register your mobile number with Smart.
- Receive your Smart Prepaid eSIM QR Code via email.
If you’d like to get a new number for your eSIM, you can get one delivered digitally via email, just buy your eSIM here for P99.
Why upgrade to an eSIM with Smart
Switching to an eSIM offers various benefits. By using an eSIM for your primary number, you free up your smartphone’s physical SIM card slot for a secondary SIM and number. This can come in handy when you travel to other countries and have to purchase a local SIM. Additionally, some smartphones support more than one eSIM so you’ll have more options for multiple SIMs on one device.
Shifting to an eSIM also makes upgrading your device easier by removing the extra step of transferring your physical SIM card to your new smartphone. You can simply remove/delete your eSIM from your old device and scan your eSIM QR code.
Best of all, you can subscribe to Smart’s amazing Prepaid promos. Depending on your needs, you may choose from Smart’s Magic Data and Magic Data+ for no-expiry data, Power All for big data allocation and unli TikTok, and other data and call/text promos. Upgrade to the Smart Prepaid eSIM today!
Additional Tips
Make sure to check for device compatibility and ensure your smartphone supports eSIM technology. Here is a list of eSIM-capable devices:
| iOS | Android |
| Apple iPhone 11 | |
| Apple iPhone 11 Pro | HUAWEI P40 / P40 Pro |
| Apple iPhone 11 Pro Max | HUAWEI Mate P40 Pro |
| Apple iPhone 12 | SAMSUNG Galaxy Fold |
| Apple iPhone 12 mini | SAMSUNG Galaxy Note 20 Ultra 5G |
| Apple iPhone 12 Pro | SAMSUNG Galaxy Note20 5G |
| Apple iPhone 12 Pro Max | SAMSUNG Galaxy S20 |
| Apple iPhone 13 | SAMSUNG Galaxy S20 Ultra |
| Apple iPhone 13 mini | SAMSUNG Galaxy S20+ |
| Apple iPhone 13 Pro | SAMSUNG Galaxy S21 5G |
| Apple iPhone 13 Pro Max | SAMSUNG Galaxy S21 Ultra 5G |
| Apple iPhone 14 | SAMSUNG Galaxy S21+ 5G |
| Apple iPhone 14 Plus | SAMSUNG Galaxy S22 5G |
| Apple iPhone 14 Pro | SAMSUNG Galaxy S22 Ultra 5G |
| Apple iPhone 14 Pro Max | SAMSUNG Galaxy S22+ 5G |
| Apple iPhone 15 | SAMSUNG Galaxy S23 |
| Apple iPhone 15 Pro | SAMSUNG Galaxy S23 Ultra |
| Apple iPhone 15 Pro Max | SAMSUNG Galaxy S23+ |
| Apple iPhone SE (2020) | SAMSUNG Galaxy S24 |
| Apple iPhone XR | SAMSUNG Galaxy S24 Ultra |
| Apple iPhone XS | SAMSUNG Galaxy S24+ |
| Apple iPhone XS Max | SAMSUNG Galaxy Z Flip SM-F700F/DS |
| SAMSUNG Galaxy Z Flip3 5G | |
| SAMSUNG Galaxy Z Flip4 | |
| SAMSUNG Galaxy Z Flip5 | |
| SAMSUNG Galaxy Z Fold2 5G SM-F916B/DS | |
| SAMSUNG Galaxy Z Fold3 5G | |
| SAMSUNG Galaxy Z Fold4 | |
| SAMSUNG Galaxy Z Fold5 | |
| Oppo Find X3 | |
| Oppo Find X3 Pro | |
| Find N2 Flip | |
| Oppo Reno 5A | |
| Oppo Reno 6 Pro 5G | |
| Oppo Reno 9A | |
| Oppo Find X5 | |
| Oppo Find X5 Pro | |
| Oppo A55s 5G |
