Going Abroad During the Holy Week? Take Note of These Roaming Tips Before You Fly

When flying to a travel destination abroad, it’s best to stay connected so that you can update all your friends and family about your getaway.

To help you stay connected anywhere you go, here are some roaming tips you can use before you fly.

For Smart Prepaid or TNT subscribers:

1. You can use your prepaid SIM for roaming. Text “ROAM ON” to 333 at least one hour before your flight to activate the roaming service.
2. Upon your return to the Philippines, make sure your text “ROAM OFF” to 333 so you can subscribe again to local data promos. Please make sure to have at least a PHP 1 load balance.  
3. To subscribe to a roaming pack, please go to the Giga Roam Portal. The website lists all roaming promos available in the country you plan to visit. Select country and click Continue to start.   

For Smart Postpaid subscribers:

1. Roaming is allowed for all Signature Plans starting at Plan 599. 
2. To enjoy a seamless experience abroad, kindly confirm your active account and settle all your balances before flying. 
3. To ensure your SIM’s roaming service is active before flying out, please call *888 at least one hour before your flight.
4. To subscribe to a roaming pack, please go to the Giga Roam Portal. The website lists all roaming promos available in the country you plan to visit. Select country and click Continue to start.   
5. Using your mobile data abroad without subscribing to roaming promos will automatically register you to Roam Surf 550, which auto-renews daily.  

If you’re already abroad and haven’t turned on your SIM’s roaming service, you may connect to any free WiFi, go on Facebook Messenger and send a message to Smart Communication Inc.

If you’re traveling with a friend with an active Smart number, you may also try calling Smart via our toll-free hotline at +632 8848 8878.